Bedrock: Minecoins, bundles and the Marketplace

Bedrock purchases are paid for with Minecoins, Microsoft's in-game currency.

You buy Minecoins from Microsoft, then spend them with us. We never handle your money directly. That is why refunds work differently here than on Java.

Buying a bundle

Buy Minecoins if you need them. They are sold by Microsoft: see Minecraft's own Minecoins FAQ.
Join CubeCraft. See [How to join CubeCraft xxx].
Walk to the passes or any other content stand that may interest you.
Choose your bundle and confirm.

Bundles work on a rotation basis that changes every Monday. If something you want is in this week's rotation, it may not be there next week and vice versa.

Refunds

If you have made a purchase on the CubeCraft Store or the Minecraft Marketplace, please keep in mind that all these payments go through Microsoft's in-game currency known as Minecoins. You don't purchase any items directly from us, however you purchase the coins to make the purchases on our store. If you have purchased something from our store/marketplace, and you aren't happy about the product you received, please request a refund by contacting Minecraft's Dedicated Support Team through https://aka.ms/Minecraft-Support

We cannot refund a Bedrock purchase. Every payment goes through Microsoft.

Request a refund from Minecraft support.

If you have been banned from a game (Minecraft Server Network ie: CubeCraft Games) or have violated Minecraft terms of service related to the game, you are not eligible for a refund. -Minecraft Support Team (Mojang Studios)
All purchases made using Minecoins and Tokens are final, but if an unauthorized purchase was made by someone else, you can contact the support center for the application store where the purchase was made. - Minecraft Support Team (Mojang Studios)

I did not get my VIP experience

VXP goes to the buyer, not the recipient. A gifted rank, earns VXP for the gifter, and not the person receiving it.

If you bought a rank yourself and no VXP arrived, email support@cubecraft.net with your gamertag, name of the purchased content and the date of purchase.

I lost a bundle/rank I had for some time

Losing a rank means the purchase can no longer be validated from your account, this has typically 3 causes:

The content was not purchased from the marketplace but bugged in, or
The content was purchased from a third party and not from the official marketplace, or
Microsoft has mistakenly lost track of your purchase.

We're not able to assist with lost purchases. Contact Minecraft support regarding this matter.

When is the next sale?

We do not announce sales or promotions in advance. Watch our Discord and Instagram for announcements.

Updated on: 16/08/2026

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