Question 1

How can I buy items/bundles on Bedrock Edition?

Accepted Answer

||| If you want to purchase something on our Marketplace you need Minecoins. Please read THIS FAQ for information about Minecoins and how to purchase them.

Join our server (More information on joining HERE).
Open the escape/pause menu and click CubeCraft Store.
Click the item/bundle you'd like to purchase.
Click the coins button. ++Yay!++ You just bought one of our bundles!

Question 2

Blocked Connections

Accepted Answer

Blocked Connections

What is a blocked connection?

Blocked connections have been developed in order to reduce the amount of rule breaking, more specifically cheaters who evade their bans by switching IP addresses. There are two types, which can be distinguished using the error code. Your error code is shown on your screen when you attempt to log into the server. It starts with either a ‘v’ or a ‘c’ followed by multiple digits.

|| You can find your error code when you log into the server. If you see a different screen, then your connection is likely not blocked. This article may explain why you can't join our server.

Why is my connection blocked?

If your error code starts with a ‘v’, then your connection is not being supported because of a suspicious IP address. This is most commonly caused by using a VPN, but also providers that lower or otherwise alter your IP or ping or any other third party software are being blocked by this protection. These IP addresses are permanently blocked, but know that the block entirely rests on your IP address and not on your account.
If your error code starts with a ‘c’, then your IP address is being blocked by Sentinel, our in-house anti-cheat system. Sentinel will now temporarily block specific connections when an account is caught cheating on it. The

Question 3

How do I join CubeCraft? (Java Edition)

Accepted Answer

|| To play on CubeCraft (Java Edition) you will need a Minecraft Java account. You can purchase one of these from the official website.

Step 1. Open Minecraft Java edition select the version you would like to run. We support all versions 1.8 and above.

Step 2. On the main screen click on "Multiplayer".

Step 3. Click on "Add Server".

Step 4. Fill out the details. Server Name: CubeCraft Games Server Address: play.cubecraft.net Server Resource Packs: Enabled (this allows us to send you resource packs automatically).

Step 5. Double click on the "CubeCraft Games" entry and enjoy playing on CubeCraft!

Problems you might encounter

Sometimes you cannot join the server. This could be to multiple causes. Following is a short list of issues you might be having to

Question 4

How can I get the YouTuber Rank?

Accepted Answer

The YouTuber rank is given to CubeCraft Partners that help us reach a wider audience.

To get the rank, there are several requirements you need to meet. These, alongside a form to apply for this rank, can be found on our partners website. You can find our website here:

| https://partners.cubecraft.net/

Once you apply for the rank, you will need to wait for our team to get in touch with you. We will verify the channel and determine if it meets our requirements for partnership.

If you are having difficulties sending us your verification video, make sure you have not changed the title of the video and that it is unlisted.

|| If you do not receive a reply after two weeks, you might not have been accepted for our partner programme. The most likely reason for this is not meeting our minimum requirements.

Question 5

How do I join CubeCraft? (Bedrock Edition)

Accepted Answer

|| To play on CubeCraft (Bedrock Edition) you will need a Minecraft on your device and an Xbox Live account. You can learn more on the official website.

What devices can I play on?

Xbox One
Windows 10
Windows 10 Phone
iOS (iPhone and iPad)
Android
Amazon Kindle Fire
Amazon Kindle Fire TV
Gear VR

How to Join

Step 1. Open Minecraft Bedrock edition.

Step 2. On the main screen click on Play and then the Servers tab.

Step 3. Click on CubeCraft Games and you'll be transported to our server.

We hope you enjoy playing all our games! If you need any other support, have a look through the support articles on this website or start a chat with us.

Question 6

Network Connectivity Test

Accepted Answer

To find out why your game does not work as expected, or if you are experiencing "lag", we need to get information about the network path between you and the server.

The simplest way to do this is running a tool called MTR.

On Windows with WinMTR:

Download WinMTR from https://sourceforge.net/projects/winmtr/
Right click WinMTR and 'Run as Administrator' - Ensure you allow this program through any firewalls/anti-virus programs to access the internet.
Enter play.cubecraft.net into the 'Host' box and click 'Start'.
Allow this to send approx. 100 packets for a thorough testing, then click 'Stop'.
Press the 'Export as TXT' button, save this to desktop or somewhere you can find it on your computer.
Send the file to Support via email, chat or other methods.

On Mac:

Install homebrew, you can find instructions here: https://brew.sh/
Open a terminal (Using the search function found in the top right hand corner)
Run brew install mtr - this will install the mtr software.
Enter the following command: sudo /usr/local/sbin/mtr -rwbc 100 play.cubecraft.net
You will be asked to enter your password for your Mac. This is normal.
Wait about 2 minutes for it to complete.
Copy the result and send it to Support via email, chat or other methods.

On Linux:

Install mtr trough your package manager.
Run the following command, preferably as root: mtr -rwbc 100 play.cubecraft.net
Wait about 2 minut

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