Question 1

How do I join CubeCraft? (Java Edition)

Accepted Answer

|| To play on CubeCraft (Java Edition) you will need an XBOX Live/Microsoft account. You can purchase one of these from the official website.

Step 1. Open Minecraft Java Edition select the version you would like to run. We support all versions 1.12.2 and above.

Step 2. On the main screen click on "Multiplayer".

Step 3. Click on "Add Server".

Step 4. Fill out the details. Server Name: CubeCraft Games Server Address: play.cubecraft.net Server Resource Packs: Enabled (this allows us to send you resource packs automatically).

Step 5. Double click on the "CubeCraft Games" entry and enjoy playing on CubeCraft!

Problems you might encounter

Sometimes you cannot join the server. This could be to multiple causes. Following is a short list of issues you might be having together with a solution.

Your account has been banned You get banned when you break one of our rules. Please check this article about how to (possibly) get unbanned: https://help.cubecraft.net/en/article

Question 2

Blocked Connections

Accepted Answer

Blocked Connections

Q: Contacting Staff

<h3 id="whentocontactastaffmember">When to Contact a Staff Member</h3> <p><strong>If your appeal was denied, but you believe you were wrongfully punished</strong> or have questions regarding your punishment, please contact the community moderator handling your appeal. If your Sentinel ban appeal was denied, please email sentinelteam@cubecraft.net for further assistance. If the staff member is no longer a part of the staff team, please start a private thread <a href="https://www.cubecraft.net/forums/ex-staff-appeals.134/">here</a>, and one of our Staff Managers or Sr. Moderators will respond soon.</p> <p><strong>If your appeal was denied and you accept your punishment</strong> but it is only <strong>temporary</strong>, it is discouraged to contact the responsible staff member. It is very unlikely that a temporary punishment will be undone before it expires.</p> <p><strong>If your appeal was denied and you accept your punishment</strong> but it is <strong>permanent</strong>, you are free to contact the responsible staff member to discuss a possible unmute or unban. It is very unlikely that a permanent punishment will be undone within one month of it being issued, so it is highly recommended to wait more than one month before getting in touch with the responsible staff member. </p> <h3 id="howtocontactastaffmember">How to Contact a Staff Member</h3> <p>If you need basic staff help, such as an answer to your question or solution to your problem, then our <a href="https://discord.gg/cubecraft">Discord server</a> is the place to be. However, when you are looking for a specific staff member, it is generally recommended to start a private conversation wit</p>

What is a blocked connection?

Blocked connections have been developed in order to reduce the amount of rule breaking, more specifically cheaters who evade their bans by switching IP addresses. There are two types, which can be distinguished using the error code. Your error code is shown on your screen when you attempt to log into the server. It starts with either a ‘v’ or a ‘c’ followed by multiple digits.

|| You can find your error code when you log into the server. If you see a different screen, then your connection is likely not blocked. This article may explain why you can't join our server.

Why is my connection blocked?

If your error code starts with a ‘v’, then your connection is not being supported because of a suspicious IP address. This is most commonly caused by using a VPN, but also providers that lower or otherwise alter your IP or ping or any other third party software are being blocked by this protection. These IP addresses are permanently blocked, but know that the block entirely rests on your IP address and not on your account.
If your error code starts with a ‘c’, then your IP address is being blocked by Sentinel, our in-house anti-cheat system. Sentinel will now temporarily block specific connections when an account is caught cheating on it. The

Question 3

How can I buy items/bundles on Bedrock Edition?

Accepted Answer

||| If you want to purchase something on our Marketplace you need Minecoins. Please read THIS FAQ for information about Minecoins and how to purchase them.

Join our server (More information on joining HERE).
Open the escape/pause menu and click CubeCraft Store.
Click the item/bundle you'd like to purchase.
Click the coins button. ++Yay!++ You just bought one of our bundles!

Question 4

How do I join CubeCraft? (Bedrock Edition)

Accepted Answer

|| To play on CubeCraft (Bedrock Edition) you will need a Minecraft on your device and an Xbox Live account. You can learn more on the official website.

What devices can I play on?

Xbox One
Windows 10
Windows 10 Phone
iOS (iPhone and iPad)
Android
Amazon Kindle Fire
Amazon Kindle Fire TV
Gear VR

How to Join

Step 1. Open Minecraft Bedrock edition.

Step 2. On the main screen click on Play and then the Servers tab.

Step 3. Click on CubeCraft Games and you'll be transported to our server.

We hope you enjoy playing all our games! If you need any other support, have a look through the support articles on this website or start a chat with us.

Question 5

How to login with an existing forum account through Passport

Accepted Answer

Go to the forums at www.cubecraft.net
Click Login / Register in the top right corner
Register a new account on Passport if you don't already have one.

||| Existing forum users will also have to create a new Passport account to migrate their forum login to.

Enter your details in the required fields and click Register

Next, when prompted to Login or Register on the forums, choose Link an existing forum account.

You will now be prompted with another login screen, where you login with your original forum account username/email and password.

Choose to link either a Minecraft Java or Bedrock account

Link your Minecraft account. for more information about this process see (Link Minecraft Bedrock) for bedrock, or (Link Minecraft Java) for java
You will be prompted to verify your email. Find the email and click the confirmation link.

||| Note that the email can end up in your spam folder

After email vali

Question 6

Contacting Staff

Accepted Answer

When to Contact a Staff Member

If your appeal was denied, but you believe you were wrongfully punished or have questions regarding your punishment, please contact the community moderator handling your appeal. If your Sentinel ban appeal was denied, please email sentinelteam@cubecraft.net for further assistance. If the staff member is no longer a part of the staff team, please start a private thread here, and one of our Staff Managers or Sr. Moderators will respond soon.

If your appeal was denied and you accept your punishment but it is only temporary, it is discouraged to contact the responsible staff member. It is very unlikely that a temporary punishment will be undone before it expires.

If your appeal was denied and you accept your punishment but it is permanent, you are free to contact the responsible staff member to discuss a possible unmute or unban. It is very unlikely that a permanent punishment will be undone within one month of it being issued, so it is highly recommended to wait more than one month before getting in touch with the responsible staff member.

How to Contact a Staff Member

If you need basic staff help, such as an answer to your question or solution to your problem, then our Discord server is the place to be. However, when you are looking for a specific staff member, it is generally recommended to start a private conversation wit

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