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Articles on:Troubleshooting
Guides on how to diagnose issues that you can report to us.

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  • How do I update my Minecraft?
    We recommend you always play on the latest version of the game. We will soon only support 1.21.6 and upwards on the Java version of Minecraft. || If you want to know how to update your Minecraft **Java **edition, click HERE! We recommend you always play on the latest version of the game. We will soon only support 1.21.130 and upwards on the Bedrock version of Minecraft. || If you want to know how to update your Minecraft **Bedrock **eFew readers
  • How can I find out what my version is?
    What version am I playing on? When it comes to Minecraft versions, there are many from the very first Alpha release all the way up to present day with 1.20.x, however when it comes to Bedrock and Java Edition, these are very different from each other. The biggest known way to detect what version you are playing on is by how you open up Minecraft to connect to our network. If you need to open up the "Minecraft Launcher" in order to install or open up your Minecraft client's session (game),Few readers
  • Common Java Client Issues
    || CubeCraft Games does not support the use of offline/cracked clients, meaning you will be unable to access our network unless you have an official Minecraft account. Not Authenticated with Minecraft.net There are a number of reasons why you might receive this error when trying to access our network. The most common way of fixing "Not Authenticated with Minecraft.net" error is to restart your client. However, if you are using a cracked/offline client, (including TLauncher) you willFew readers
  • Error downloading resource pack
    Resource Pack Issues We're sorry to hear that you've been experiencing issues when downloading our resource pack. Please follow the instructions listed below as these might help to resolve the problems you have been experiencing. Open up Minecraft Settings Menu. Scroll down and tap/click on "Storage". ![](https://storage.crisp.chat/users/helpdesk/website/-/7/b/b/7/7bb7fd711237c800/image_1Few readers
  • Why can't people see my messages?
    If other players cannot see your chat messages, there are three reasons for this: 1. Communication Suspension by Team CubeCraft. If, when sending a message in the chat, you receive an alert informing you that your message could not be sent because you have an active punishment, this means that your chat permissions have been revoked by a member of Team CubeCraft. || YouFew readers
  • Performing a Netcheck
    ||| Please only follow the instructions on this page when asked to by our Support Team Use the device you're encountering the connectivity issue on and disable any VPN. Visit https://netcheck.cubecraft.net/ and press "Start test". Wait for the test to finish, once finished press "Copy result link". Send the full link to [support@cubecraft.net](mailto:support@Few readers
  • What is a compromised account?
    Guide to compromised accounts If you are reading this guide because you have been banned from our network due to a compromised account, there are a few things you need to do: Change your password immediately. Add security questions to the account. Appeal after. The information provided here is to help you protect your Minecraft account and can also be applied to accounts on other platforms. If your Minecraft account has been compromised, if you are worried it has been compromised orFew readers
  • Can I see or request to delete my personal data?
    We store data to allow CubeCraft to operate well and provide the features you use. You can read our Privacy Policy here. You can request a copy of your data or the deletion thereof by contacting our support team at support@cubecraft.net. Please use email to contact us about your data, as we may not be able to abide by your data access or deletion request if you use the Chat or Social Media to contact us. If requesting to delete your forums acFew readers

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