Java store: buying, refunds and subscriptions

Everything about the Java store in one place.

Buying a rank

Go to store.cubecraft.net and select Java Edition.
Enter your Minecraft username and select Login.
Choose your item and complete checkout.

Check the username carefully before paying. Items go to the account you enter. If an incorrect username was given please contact us regarding a refund (see below).

I paid but received nothing

Wait 24 hours. Some banks approve transactions manually, and that delay is on their side.
After 24 hours, email sales@cubecraft.net with:

your transaction ID, which starts with tbx- and is in your confirmation email,
the email address you used at checkout,
the date of purchase,
your Minecraft username.

If the payment itself failed or is stuck, that is a Tebex matter. You're able to contact them at tebex.io/support.

Refunds

Refunds are possible within 14 days of purchase. Request one by opening the chat here or by emailing sales@cubecraft.net with the four details above.

Purchases older than 14 days cannot be refunded.

How long the money takes to arrive depends on your payment method, not on us. Card refunds are typically a few working days.

A child made a purchase without permission

Email sales@cubecraft.net with the transaction ID. If you do not have it, send the Minecraft username or UUID the purchase was credited to from the email used at checkout and we will find it.

Cancelling a subscription

Cancel through your Tebex payment history, or email sales@cubecraft.net with:

your Minecraft username,
the email address used for the purchase,
your transaction ID, which starts with tbx- and is in your confirmation email.

You keep the rank until the end of the period you have already paid for, even after cancellation. Cancelling does not refund the current period.

Lifetime ranks

Lifetime ranks are no longer sold. If you own a lifetime rank you'll keep the perks without a monthly fee. Your original perks remain but are not updated, this includes but is not limited to Private Games, Pillars of Fortune, Bedwars.

Purchasing a subscription will not interfere with your lifetime rank. Your rank will continue to stay active along with all your previous benefits after your subscription rank expires.

Multipliers & discount codes

Multipliers & discount codes are not currently sold, and there is no date for their return.

Updated on: 16/08/2026

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