Contacting us for general questions

Want to get the fastest response time? Our discord server is THE place to be! Apart from getting in touch with +100K fellow CubeCrafters you can also reach out to our whole CubeCraft team in the #team-help channel, using the designated language buttons you can also get in touch with team members who naively speak your language.

For ease of use you're also able to use the chat button in the bottom right of your screen right now where the support team will assist you further.

You can email us at support@cubecraft.net

Contacting a Specific Team Member

Contacting a specific team member is perfect in situations where you want more clarity on a previous interaction with them, e.g. for a closed player/bug report or a rejected appeal.

1. Go to the list of team members.
2. Find the team member you want to message and click their name.
3. Click "Start conversation".
   

4. Add a title (message subject) and compose your message.

Contacting our sales team

You can also email us at sales@cubecraft.net

Updated on: 08/07/2025