Articles on: Store & Marketplace

How to Cancel Your Plus Subscription

You can cancel your Plus subscription by getting in touch with our support team. The best way to request this is via our live-chat system on our store or by emailing and providing the details below.

Minecraft username
Email address used on the purchase
Transaction ID of the purchase. (This starts with "tbx" and can be found within your confirmation email)

The Transaction ID can be of any of the renewals, or the initial purchase. We require the transaction ID to verify your identity.

When we cancel your subscription, it will automatically expire and stop charging you once the currently active month is over.

For example, if your last renewal was on the 4th and you request the cancellation on the 15th, the rank will remain active until the 4th of the following month, at which point it will automatically expire and be removed. You won't be billed for another renewal.

Updated on: 02/03/2023