Cancel my subscription

You can cancel your Java rank subscription by getting in touch with our support team. The best way to request this is via our live-chat system on our store (button in the bottom right corner) or by emailing sales@cubecraft.net.

In both instances you'll need to provide the following information:

• Minecraft username
• Email address used on the purchase
• Transaction ID of the purchase. (This starts with "tbx-" and can be found within your confirmation email)

When we cancel your subscription, your rank will remain on your account until the paid for period has ended. For example, if your last renewal was on the 4th and you request the cancellation on the 15th, the rank will remain active until the 4th of the following month, at which point it will automatically expire and be removed. You won't be billed for another renewal.

Updated on: 07/07/2025